Patient Reviews & Testimonials at Excel Urgent Care of Howard Beach, NY
Thank you to our wonderful patients! We love hearing about your great experiences. Take a look at what some of them are saying about our urgent care.
I’ve never been so comfortable in a doctor’s office!
I went to urgent care due to me cutting my hand while cooking dinner. The doctor and staff made me feel so comfortable that it took my mind completely off of being in pain. I’ve never been so comfortable in a doctor’s office. The staff there should teach others centers how to treat patients. Thank you for making my visit great I appreciate the staff.
– Kadaya J
welcomed with a smile
My husband woke this morning to trouble breathing, we called our primary care doctor and they weren’t going to be open to 10am… quick decision to go straight to an urgent care (he does not like going to the doctors at all). Walked in and right away was impressed! We were welcomed with a smile from the front desk (myself being in the medical field appreciate that). My husband was taken to the back and saw the doctor right away. While I was in the reception area filling out the paperwork our daughter was looking for my husband. Very politely, the lady at the front desk asked if she wanted to go back and see her dad and took her back to him. My husband was treated quickly and felt very comfortable with all the help he received from the medical assistant in the room; to the doctor being very concerned about his health. The greatest part my husband left feeling so much better and we were out by 9:30am even before our primary doctors office opened!
Thank you to the amazing staff and service we received!
– Rhiannon L
Highly recommend it!
The staff was very professional and very courteous. I was seen quickly and treated in a timely fashion. I even brought my 2 year daughter in for an ear infection and was very happy. Highly recommend it!
– Kelli K
Love this place!
This urgent care office is great! I’ve been to this location a few times for myself & my children and the medical staff there is excellent from the medical assistants who triage us down to the physicians that have attended to us! I’ve come across different staff members and each and everyone has handle us with great customer service and professionalism! My visits here have been in & out with an appropriate wait and care time! Love this place!
– Elaine M
I was seen pretty quickly and everyone was super friendly and polite
My first time here I had an ear infection that I didn’t want to wait until Monday to go to my regular doctor. They are open until 4 pm on Saturdays. First timers fill out a quick form. They took my insurance which was great. I was seen pretty quickly and everyone was super friendly and polite.
They also sent my prescriptions right to my pharmacy. The waiting area was decent with free coffee and a TV. Parking is a shared lot with other businesses on the same block.
– R L.
I would easily recommend this place to anyone I know.
We were seen really fast and everyone was extremely friendly and caring. It’s nice going to a place that sees you quickly and treats you like a family member not just a random person. I would easily recommend this place to anyone I know.
– Jon C
We want to know about your experience at our urgent care!
Was your experience not what you were expecting? We want to know about your visit to our facilities so we can address any and all issues you have. Please fill out our contact form below and our manager will personally address your concerns.
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